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| Post & Packing |
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We pick and dispatch all orders in the order we recieve them, if you pay fora premium delivery service, this is only applicable from the time we pick your order, orders are not automatically sent immediatly. This means
Calculating Postage
We use many different postage methods, depending on where you are in the world, the cost of the parts you order, and how much the final package weighs depends on the service we use. We always reserve the right to choose our prefered method of delivery of your items. We do promise to use the cheapest, but more importantly the fastest and safest method of delivery.
UK
1)Royal Mail
Small packages of up to 2kg in weight and any items not over £27.00, and safe enough to fit in a padded envelope are sent by first class mail.
We charge you the current Royal Mail cost, the price of the envelope, and then we have to add VAT.
In all cases we either send by Royal Mail signed for service, or Recorded Delivery.
You will need to sign for all packages and parcels when they arrive, if you are unavailable to sign, the package will be held by Royal Mail at your local sorting office for one week (this is standard Royal Mail pratice) you are responsible for collection of this.
2)Courrier Service
Packages over 2KG or orders with a value of £27.00 or more, plus awkward shaped or sized packages will be sent by our appointed courrier. We always use a next working day (from when the package is sent). All items have a unique tracking number which can be tracked on-line, we give you the tracking details upon dispatch of your goods.
2A)BFPO, Channel Isles, all Northern Ireland, Isle of Wight, Northern top of Scotland, plus other offshore Isles
Please note because almost all carriers add a hefty surcharge to the Nothern part of Scottland, and all island deliveries we do not use them. Instead we will deliver parcels via Parcel Force. Also all BFPO deliveries can ONLY be made through Royal Mail or Parcel Force. In extreme cases the BFPO will not allow us to send large parcels, in this instance we would need to try to send multiple packages. In the event of BFPO rejecting these packages, we have no option but to cancel your order.
Europe
1) Royal Mail
Royal mail is the UK national postal service, the package will arrive via the normal letter post you have in your country.
Parcels of up to 2kg in weight, and up to £27.00 in value that are small and safe enough to fit in a padded envelope are sent by air mail.
We always charge the current prices as issued by the UK postal service, plus we have to charge you VAT (where applicable).
In all cases we record the delivery and the package will need signing for.
2) Parcel Force
Packages over 2KG or over £27.00 in value, plus awkward shaped or sized packages will be sent by Parcel Force. The charges for this depend on what country you are in, how ever you can use the on-line shop as it always gives you the current cost of postage depending on your purchase(s).
Delivery times range between two to four days, again depending on what country you are ordering from.
All items have a unique tracking number which can be tracked by the details we give you upon dispatch.
The Rest of the World
1) Royal Mail
Royal mail is the UK national postal service, the package will arrive via the normal letter post you have in your country.
Parcels of up to 2kg in weight, and up to £27.00 in value that are small and safe enough to fit in a padded envelope are sent by air mail.
We always charge the current prices as issued by the UK postal service.
2) Parcel Force
All other packages are sent by Parcel force.
All items have a unique tracking number which can be tracked by the details we give you upon dispatch.
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