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You must obtain a
Returns Authorisation Number
before returning any goods.
Number ______________

Name____________________________________________________

Address ________________________________________________

________________________________________________________

Phone___________________________________________________

E-mail__________________________________________________

Item(s) being returned

_____________________________________          _________________________________

_____________________________________          _________________________________

_____________________________________          _________________________________

Reason for return.

Faulty/damaged     Incorrect     Warranty     No longer required

If swapping for different parts, please explain what you require

_____________________________________________________________________

Has the item been used or fitted?   Y / N

Original invoice number _______________     Original Payment method _____________

Returning parts.
Please note whilst we are more then happy to accept returned goods for refund, replacement or due to fault, in all cases the part(s) must be returned to us before replacement or refund can be issued, this includes parts being claimed due to damage or warranty. All returns must be support by your original sale/invoice number. All parts no longer required are subject to a 10% re-stocking fee.
What if my goods are damaged or faulty?
No problem, we check all items during picking, and again at the packing stage, but we understand things can happen! We ask that you notify us within 5 days of receipt of your goods, this of course excludes and warranty with our products under normal terms and conditions.
Warranty and what we cover.
Cambridge Lambretta Workshops undertake to repair, replace or credit customers for items which have failed due to genuine design faults or faulty manufacture. Items that show damage through incorrect fitment, misuse or general ware and tare will not be considered for replacement or credit. We remind customers to assess the condition of the product before applying for a replacement or credit as we reserve the right to pass on to customers all charges for any labour and return postage costs we incur in assessing incorrect warranty claims.